Introduction
These Terms and Conditions (“Terms”) govern your use of the website jebotel.co.ke (the “Website”) operated by Jebotel (“we,” “us,” or “our”), a company registered in Kenya with its principal place of business in Mombasa. By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website.
Definitions
- “Customer,” “You,” or “User” refers to any individual or entity that accesses or uses our Website.
- “Services” refers to the online retail services provided by Jebotel through the Website.
- “Products” refers to the network tools and equipment available for purchase on our Website.
- “Content” refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials displayed on or available through the Website.
Account Registration
Account Creation
To access certain features of our Website and place orders, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Products and Orders
Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
Pricing and Payment
All prices are listed in Kenyan Shillings (KSh) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. Payment for orders must be made in full at the time of purchase using the available payment methods displayed on the Website.
Order Acceptance
Your order constitutes an offer to purchase our products. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or identification of fraudulent activities.
Order Confirmation
Upon successful placement of an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order; it acknowledges that we have received your order request.
Shipping and Delivery
Shipping and delivery terms are outlined in our separate Shipping Policy, which forms part of these Terms. By placing an order with us, you agree to be bound by our Shipping Policy.
Returns and Refunds
Our policy for returns, exchanges, and refunds is outlined in our separate Returns & Refunds Policy, which forms part of these Terms. By making a purchase from us, you agree to be bound by our Returns & Refunds Policy.
Intellectual Property
Ownership
All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of [Company Name] or its content suppliers and is protected by international copyright laws.
Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:
- Modifying or copying the materials
- Using the materials for any commercial purpose
- Attempting to decompile or reverse engineer any software contained on the Website
- Removing any copyright or other proprietary notations
- Transferring the materials to another person or “mirroring” the materials on any other server
User Content
By posting, uploading, or submitting any content to our Website (such as product reviews or forum posts), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Prohibited Activities
You agree not to use our Website for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include, but are not limited to:
- Using the Website in any manner that could disable, overburden, damage, or impair the Website
- Using any robot, spider, or other automatic device to access the Website
- Introducing any viruses, Trojan horses, worms, or other malicious code
- Attempting to gain unauthorized access to any part of the Website
- Interfering with the proper working of the Website
- Collecting or harvesting any personal information from other users
- Impersonating any person or entity or falsely stating your affiliation with a person or entity
Warranty Disclaimer
THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, [COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
- ANY CONTENT OBTAINED FROM THE WEBSITE
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
Indemnification
You agree to defend, indemnify, and hold harmless [Company Name], its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted in the courts of Kenya.
Changes to These Terms
We reserve the right to modify these Terms at any time. The most current version will always be posted on the Website with the effective date. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of such changes.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and [Company Name] regarding your use of the Website.
Contact Information
If you have any questions about these Terms, please contact us at:
[Company Name] [Physical Address] Email: [legal@companyname.co.ke] Phone: [Phone Number]